Frequently 
Asked Questions

At Compass Plus, we understand that transitioning to a new living situation is a significant step, especially for older adults and their loved ones. Whether you’re downsizing, moving or exploring other options, you are likely to have questions. Our goal is to provide clarity, guidance, and peace of mind as you navigate this process.

Below, we’ve answered some of the most common questions about our services, our approach, and how 
we can assist you or your loved ones during this important transition. If you have any additional questions, feel free 
to reach out to us directly—we’re here to help.

Specialized Services for Every Transition

1. What is Compass Plus?

Compass Plus is a specialized division of Compass, the nation’s leading real estate brokerage, that focuses on helping older adults and their families during significant life transitions, such as downsizing, moving into a senior housing community, moving in with loved ones or exploring other options.

Compass Plus goes beyond traditional real estate by offering referrals to personalized services like move management, estate planning referrals, and home health coordination. Compass Plus agents are real estate professionals and are required to earn certification by the Society of Certified Senior Advisors (SCSA). They have received in-depth education to understand the unique needs of older adults and offer compassionate, ethical, and expert service.

A Certified Senior Advisor (SCSA) is a professional who has completed the certification and is able to demonstrate advanced knowledge in the multiple processes of aging, passing the multi-level criminal background check, and upholding the highest ethical standards for the benefit and protection of the health and welfare of seniors. This certification ensures that our agents are equipped to provide guidance tailored to the needs of seniors.
We offer a variety of services, including home evaluations, coordination with senior placement professionals, downsizing and movement specialists and estate planning referrals. We also provide access to Swarm Digital — Digital Marketing Experts — www.swarmdigital.io — 855-244-4407 Swarm Digital — Digital Marketing Experts – Page 3 of 6 Compass Concierge for a portion of home preparation services such as repairs and staging.
For many older adults the value of their home is a large factor to ensure the cost for care will be covered in the future. Ensuring our clients receive a top dollar sale price is a priority for our agents and their clients. Compass Concierge is a tool that allows sellers to prepare their homes for the market while not having to pay upfront for the expenses to do so. Compass Concierge covers a portion of the upfront costs for home improvements which may include repairs and painting, and staging, to help your home sell faster and for a better price. You only repay the costs when your home sells. This alleviates some of the initial worry and stress.
Yes! One of the key benefits of Compass Plus is our nationwide network of agents. We can connect you with trusted agents across the country, ensuring a seamless transition no matter where you’re moving.
Compass Plus has a network of trusted and vetted professionals in the field of placement as well as knowledge and relationships with senior living communities, to help you find the right fit. Much will be determined depending on your location. We work closely with you to explore all the options that meet your specific needs.
We serve clients nationwide, thanks to our network of Compass Plus agents spread across the U.S. No matter where you are located, we can assist with your real estate needs.
Getting started is easy! Simply contact us to schedule a free consultation, and one of our specialized agents will guide you through the next steps based on your unique needs and situation.
Compass Plus operates like traditional real estate services, with agents earning commissions on property sales. There is no upfront cost for our consultations, and our services are tailored to each client’s specific situation. There is no charge if we do not sell your home
The process starts with a complimentary consultation where we get to know you, understand your unique circumstances and goals and help create an individualized transition plan. This will include a home evaluation and pricing recommendation. From there, we create a custom marketing plan and assist with preparing your home for sale, using services like Compass Concierge if needed. We’ll manage the entire selling process, ensuring you get the best possible outcome.
The timeline for selling a home is based upon your needs and your timeline as well as the real estate market. This can vary depending on your unique situation and goals, local and national market conditions and the state of the home. However, with our expert guidance and home preparation services, we aim to streamline the process and maximize your home’s value.
That’s okay! We understand that transitioning can take time. Our agents offer free consultations to discuss your options and help you plan for the future, even if you’re not ready to make a move right away.
Absolutely! Many of our clients are referred to us by family members and friends. We’re happy to work with you and your loved ones to find the best solutions for their real estate needs wherever they are in the country or their transitioning journey.
You can contact us through our website, by phone, or via email. We’re here to answer any questions and offer support, whether you’re ready to sell, downsize, or simply explore your options.